Workforce Program Manager

The Association for Utah Community Health (AUCH) is a membership association comprised of Utah’s Federally Qualified Health Centers and allied not-for-profit health care organizations. AUCH is a busy, team-oriented non-profit organization that represents and supports its membership by providing training and technical assistance, policy analysis, and services to improve the quality of and access to comprehensive health care services. AUCH seeks an experienced and technically savvy Workforce Program Manager to join our team and monitor program compliance, information, data, and learning systems.

Organizational Background/Mission

For over 30 years, AUCH has represented Utah’s health centers and their patients. As Utah’s federally designated Primary Care Association and Health Center Controlled Network, we provide over 12,000 hours of training and technical assistance annually to Utah’s health centers and affiliate members. Our members provide comprehensive, high-quality primary and preventive health care services to all individuals, with or without insurance, regardless of ability to pay. Health centers are community-based, patient-directed organizations that eliminate geographical and financial barriers and serve populations with limited access to care. In support of our members and the people they serve, AUCH helps reduce barriers to health care through health promotion, community engagement, education, and policy analysis. AUCH receives federal, state, and private program support to improve the quality and access to comprehensive health care services.

Job Summary

The Workforce Program Manager (WPM) is responsible for designing and implementing workforce initiatives, training, and technical assistance for health centers. The WPM will assist in recruitment and retention strategies and facilitate partnerships that capitalize on clinical rotations, residencies, and pathway opportunities with health centers to address workforce shortages in rural and urban underserved communities. Under the direction of the operations team, the WPM provides technical and administrative support for multiple projects that support workforce development and health care access.

Principle Responsibilities

• Manage and oversee the training and technical assistance provided to all health centers regarding recruitment and retention strategies, including evaluation and assessment tools, to meet HRSA guidelines.
• Manage and oversee projects that measure employee satisfaction and engagement, including ensuring that follow-up technical assistance occurs in a timely manner.
• Manage and oversee all AUCH-administered career pathway programs (e.g., apprenticeships, AmeriCorps, behavioral health practicum program), which may include new student enrollment and tracking.
• Seek opportunities and develop additional pathway programs by leveraging health profession education program partners.
• Oversee the promotion of the health center program and workforce opportunities through conferences, recruitment fairs, presentations, etc.
• Evaluate workforce programming for effectiveness, opportunities, and areas of improvement.
• Other Duties as assigned.

Qualifications and Requirements

• A bachelor’s degree in a health profession, education-related or applicable field is preferred. Related experience will be considered in substitution for academic attainment. ( 3-5 year)
• People-oriented and results-driven.
• Excellent active listening, negotiation, and presentation skills.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Good problem-solving abilities.
• Ability to describe technical information in easy-to-understand terms.
• Ability to manage multiple priorities/tasks.
• Ability to travel statewide and occasionally out-of-state, as needed.
• Ability to work independently and cooperatively as a team player.
• Only applicants who live in Salt Lake City, UT or are willing to relocate will be considered.

AUCH is an equal-opportunity employer that offers flexible benefits, a casual work environment, and competitive compensation (DOE).

Category: Full-Time; Non-Exempt

Responsible to: Operations Team

Compensation: DOE

Interested candidates should submit their resumes to Alesha Davis, HR Manager at adavis@auch.org.