CHAMPS CORE Competency Training for New CHC Supervisors & Managers

Date/Time: Tuesday, April 24 and Wednesday, April 25, 2018, 8AM-4PM each day

Location: Table Mountain Inn, 1310 Washington Ave., Golden, Colorado
Please refer to the course registration form for full details about reserving sleeping  rooms at the hotel.

Event Overview: Managers and supervisors play a pivotal role in the success of the health center, yet many are hired or promoted into their roles without the core skills to effectively hire, train, manage, engage, retain, and develop others.  This course, specifically designed for new supervisors and managers at community, migrant, and homeless health centers, offers intensive, hands-on, and immediately applicable skill-building to successfully navigate management and supervisory roles in the fast-paced health center environment.  Don’t miss this opportunity to make sure you have the nuts-and-bolts knowledge, skills, and strategies to be successful in your management role.

Recommended For: Region VIII Health Center supervisors and managers that have been in their positions for 18 months or less

Lead Trainer: Lisa Mouscher, CEO and Lead Consultant at Sogence Training and Consulting.

Course Objectives:

• Understand the unique characteristics, challenges, terminology, and support systems for health centers
• Develop flexible, responsive, productive, and satisfied teams
• Utilize Behavioral Interviewing to hire staff with the right skills and “fit” for the long-term
• Coach and develop employees
• Understand how decision making styles influence actions, team engagement, and overall management success
• Drive accountability and deliver positive results
• Lead and manage change
• Build strong, professional relationships with supervisors, leaders, peers, former peers, and direct reports
• Avoid common legal pitfalls when managing employees
• Create a culture of customer service
• Address individual challenges and identify best practices for professional growth

Course Components: This course contains a balance of face-to-face, virtual, group, and one-on-one educational and networking components, including:

• Tuesday, April 24 and Wednesday, April 25, 2018 – Two-day in-person training; click HERE to download the detailed agenda.
• May 2018 – Access to individually-selected training on CD (topic of participants’ choice, based on available archived CHAMPS trainings)
• May-June 2018 (Date TBD) – Conference call check-in with participants to answer questions, share experiences, and reinforce learning

Course Fees: The course fee is $600 for CHAMPS, AUCH, CCHN, and/or WYPCA members and $800 for non-members. Please click HERE to see a current listing of CHAMPS Organizational Members.

• The course fee includes two days of in-person training and materials, breakfasts and afternoon snacks on both days, and lunch on the first day
• Full payment is due in advance. Refunds will not be provided; however, if necessary another individual may substitute for a registrant with advance written notice
• Payment should be made in the form of a check made payable to CHAMPS and mailed to CHAMPS with the registration form

Registration: Registration for the 2018 course is open through Friday, March 30, 2018. Click HERE to download the registration form. Please register early, as course size is limited and may reach capacity prior to the March 30 deadline.

Make checks payable to CHAMPS and mail checks and completed registration forms to Rachel Steinberg, CHAMPS, 600 Grant Street, Suite 800, Denver, CO 80203. You may fax registration forms in advance of payment to 303-861-5315 (Attn: Rachel Steinberg) or email digital scans to Rachel@CHAMPSonline.org. However, registration is not considered complete until payment has been received.

This training is supported by Wyoming Primary Care Association (WYPCA), Colorado Community Health Network (CCHN), and Association for Utah Community Health (AUCH).