Supervisory Skills Workshop Series

Overview: The goal of this training program will be to increase knowledge for Emerging Leaders/Supervisors in their interpersonal communication and self-awareness so that they can impact patient care by increasing the teamwork within the health center.

Agenda 

Cost: $450 members / $550 non-members
Registration Includes:

• 2 in-person trainings (breakfast and lunch included)
• 4 virtual trainings
• Everything DiSC assessments and printouts
• Everything DiSC Workplace® Profile
• Crucial Conversations Book

Supervisory Skills Kick-Off In-Person Training

When: October 17, 2019, 8:30 AM to 4:30 PM

Where: 860 East 4500 South, Suite 302, Salt Lake City, Utah, 84107 

Session #1 Learning about Yourself – How do you see the world and interact with others

In order to manage and lead others, we need to be aware of our own communication style.  Often, we promote individuals into roles of leadership, and we “assume” they know how to lead and communicate with others.  The Everything DiSC Workplace Profile gives individuals a starting point and actionable steps they can implement to be more effective with their teams. 

The Everything DiSC Workplace® Profile provides participants with valuable insights that will help them better understand themselves AND others, all while offering actionable ways to strengthen their relationships in the workplace.

Using a research-validated learning model, the profile offers personalized insights for participants, helping them discover how to better connect and effectively work with each other. Everything DiSC Workplace can be used with people at any level in an organization, ultimately improving the quality of the workplace.

Session #2 How to work with others as a Cohesive Team

• The Five Behaviors of a Cohesive Team framework model

  Teamwork within a Health Center is not only imperative for patient care but also for all staff.  Learning the model that makes up a Cohesive Team and how to implement the model is essential for Leaders.  

Session #3 Critical Conversations

 

Webinar # 1 – Date TBD Sexual Harassment/Harassment 

Sexual Harassment/Harassment Webinar  

 

Webinar # 2 – Date TBD Recognizing Team Members 

Recognizing Team Members Webinar  

 

Webinar # 3 – Date TBD Employment Laws as a Supervisor 

Employment Laws as a Supervisor  

 

Webinar # 4 – Date TBD - Subject TBD 

 

Supervisory Skills Closing In-Person Session 

May 2019 Date TBD – Operational Strategies to improve retention of care team providers and leadership staff. 

Workforce Strategy session:

Retention and engagement of your current staff is key to providing services in the future.   As the workforce decreases, it is important to become an organization that can retain your performers and creates a culture of outstanding service to patients and employees.   This session will provide the tools you need to evaluate where you need to improve, build upon your strengths and start your journey to build upon your strengths and start your journey to becoming an employer where staff chooses to stay.