Housing Case Manager - Urban Indian Center of Salt Lake

October 09, 2019


Urban Indian Center of Salt Lake

Under the direction of the Sunrise Metro Senior Clinical Case Manager, this position is responsible for the delivery of homelessness treatment and housing stabilization services to formerly homeless residents. The position calls for delivery of mental health services to residents, including: establishing relationships with community service providers, providing information and referral assistance to residents, intervening in resident crises, providing eviction prevention services, coordinating activities that develop a sense of community, and coordinating occupational opportunities for residents.

Overall Responsibilities
 Practice within scope of licensure (SSW), Utah professional code of conduct, and profession-specific code of conduct.
 Establish and maintain positive working relationships with referring/collaborating agencies
 Provide case management services including timely correspondence and communications with referring agencies and court personnel.
 Participate in and support the planning, development, implementation, and evaluation of services in accordance with contract and department requirements and guidelines. Specific
tasks and assignments related to this requirement may vary from day to day.
 Work in collaboration with community partners to coordinate on-site services for residents.
 Assists residents in navigating their way through the social services systems in order to get the services they are requesting and help them remove barriers in their way via advocating for them.
 Maintain resident files in accordance with agency, contract, state and federal requirements. Builds effective relationships with residents while assessing social services needs. Participates on a committee to identify, screen and determine eligibility for each potential resident. Develops a Service Plan which outlines goals including the identification of strengths, preferences, needs and prior obstacles to housing stability.
 Advocate for resident access to community resources and services; consult and collaborate with community providers to ensure continuity of care.
 Assist residents in arranging transportation to appointments. Accompany residents to appointments as appropriate. Assists residents in building peer support networks during and following transition from homelessness into permanent housing. In collaboration with residents, organize, promote and participate in activities within the housing complex that foster community, good resident relationships and overall stability.
 Participate actively in planning, organizing and coordinating seasonal events. Provides support, guidance and oversight to volunteers/interns involved in resident related projects or activities.
 Works collaboratively with co-workers to uphold the mission of agency and housing complex.
 Performs collaborative activities to attain team objectives. Participates in regular meetings between social service agencies and housing complex management staff to collaboratively increase stability and retention of residents.
 Provides backup and assistance to other social service staff as needed.
 Maintain a working knowledge of community organizations and social service agencies and resources ensuring that residents use community resources to the greatest extent possible.
 Completes all documentation in a timely manner. Ensures reports are submitted timely.

Knowledge, Skills & Abilities 
 Excellent interpersonal skills with the ability to respectfully interact with all people
 Excellent professional communication skills, verbal and written.
 Ability to work effectively as part of a multidisciplinary team

Required Qualifications 
 Unrestricted SSW Licensure in the State of Utah preferred or willingness to pursue this licensure within six months.
 Direct experience working with chemically dependent individuals and their families
 Direct experience working with individuals experiencing homelessness
 Experience working as a member of a multidisciplinary treatment team
 Possess a valid Utah driver’s license or ability to obtain upon hire
 Demonstrate a clean driving record and ability to be insured on UICSL auto policy
 Demonstrate a clean criminal background investigation report (via UDOH Office of Licensing).

This job description should not be construed to imply that these requirements are exclusive standards of the position. Incumbents will follow any other instructions and perform other related duties, as may be required. This job description is not a contract for employment and is subject to change based on funding. Under the Indian Hiring Preference Act, the Urban Indian Center of SL gives preference to qualified American Indian/Alaska Native applicants.

Full-time (non-exempt)

$20.00 – 22.60/HOUR (depending upon credentials & experience)

Please complete an UICSL agency application for each position you are interested in (available at: http://www.uicsl.org/employment/)
Please include: Cover Letter, Current Resume, & Documentation of Credentials with your completed application.
Submit your completed application to: ckjansen@iwic.org OR send/deliver to: Human Resource Manager, 120 West 1300 South, Salt Lake City, UT 84115