Behavioral Health Patient Support Specialist - Fourth Street Clinic

February 15, 2019

Behavioral Health Patient Support Specialist

Fourth Street Clinic

Fourth Street Clinic

Job Description

Duties & Responsibilities

The following information is intended to be representative of the essential functions performed by incumbents in this position and is not all-inclusive.

  • Work Collaboratively with members of the behavioral health and primary care teams to identify patients that need targeted supportive services.
  • Conduct an assessment for all patients identified by the behavioral health and primary care teams to identify additional needs.
  • Develop and update on a regular basis a patient-centered treatment plan that builds upon areas of need identified on the case management assessment.
  • Coordinate the delivery of medical, behavioral health, and supportive services for patients within the clinic and with community partners.
  • Helps patient obtain necessary resources.
  • Collaborate with other service providers to ensure continuitsy of care.
  • Assist patients with linkages to other community organizations and service providers who can help meet patient needs.
  • Serve as a primary point of contact for patients transitioning to and from institutional settings such as jail for hospitals to ensure continuity of care and coordinated reentry.
  • Complete, and maintain, the state certification for a case manager.
  • Maintain Knowledge of clinic policies, procedures, systems, and electronic health record.
  • Maintain case management data to facilitate reporting and the monitoring of quality.
  • Maintain accurate and up to date records in the clinic’s electronic medical record and ensure accuracy for billing.
  • Obtain and maintain state case management certification.
  • Other duties as assigned. 

Necessary Skills/Attributes

  • Competency in working with coordinating appropriate services and resources for the behavioral health populations.
  • Ethical and professional behavior.
  • Demonstrate excellent communication skills and be capable of working with diverse populations.
  • Interact and collaborate with professionals from many different social services and government agencies.
  • Demonstrate emotional resilience and stability.
  • Ability to work quickly when needed and be flexible with scheduling must be able to remain calm in a tense and/or chaotic situation.

Supervisory Relationship

This position reports to the Behavioral Health Clinical Director.


  • Bachelor’s degree from a four-year college or university in psychology, social work, or related field.
  • BLS certified within 90 days of hire.
  • Bilingual English/Spanish preferred.
  • Must be able to pass a background check.


$30,000- $35,000

Please send resume to

Job Closing