ASSOCIATION FOR UTAH COMMUNITY HEALTH
Community Health Worker I
The Association for Utah Community Health (AUCH) is a non-profit membership association of Health Centers and other non-profit health care organizations serving low-income, homeless, migrant and other medically underserved populations. AUCH’s mission is to support and represent its membership and to work to increase access to health care for medically underserved populations in Utah. AUCH provides training, technical assistance, policy support and representation to membership organizations.
AUCH Community Health Worker (CHW) works under the direct supervision of the Special Projects Manager. The Community Health Worker (CHW) will be responsible for helping patients and their families to navigate and access community services, other resources, and adopt healthy behaviors. The CHW supports providers and the Care Management Coordinator through an integrated approach to care management and community outreach. As a priority, activity will promote, maintain, and improve the health of patients and their family. Provide social support and informal counseling, advocate for individuals and community health needs, and connect patients with social services in the community. Community outreach, such as home visits and health screenings will be required.
The following information is intended to be representative of the essential functions performed and is not all-inclusive.
- Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement.
- Providing ongoing follow-up, basic motivational interviewing and goal setting with patients/families.
- Conduct intake interviews with patients, including enrolling and/or referring patients into xyz, and other programs.
- Follow-up with patients via phone calls, home visits and visits to other settings where patients can be found. Assist patients with completing applications and registration forms.
- Conduct eligibility determination, enrollment and follow-up with uninsured patients.
- Help patients set personal goals, and attend appointments.
- Provide referrals for services to community agencies as appropriate. Help patients connect with transportation resources and give appointment reminders in special circumstances. Transporting patients is strictly prohibited.
- Exhibit excellent working relations with patients, visitors and staff, effectively communicating AUCH’s mission.
- Work closely with medical provider to help ensure that patients have comprehensive and coordinated care.
- Follow-up with patients should be continuous from initial identification through closure.
- Work cooperatively with other clinical personnel assigned to the same patient.
- Maintain accurate knowledge of community resources appropriate to needs of patients/families.
- Be responsible for providing consistent communication to the Special Projects Manager to evaluate patient/family status, ensuring that provided information, and reports clearly describe progress.
- Attend external coalitions and meetings with state Partnerships to represent AUCH, as assigned;
- Participate in local, State, Regional, National workgroups, training sessions, and committees, as assigned;
- Assist with the AUCH strategic planning process, goal and objective development and to the preparation of BPHC grant and work plan activities;
- Assist with grant writing, program planning, and reporting; and
- Other duties as assigned.
Qualifications and Requirements
- High school diploma or equivalent
- Written and oral fluency in English and language of target community
- Experience working in a multicultural setting
- Basic computer skills
- Ability to develop and maintain positive relationships with AUCH staff and other organizations
- Understanding of and sensitivity to the target community
- Good communication skills such as listening, speaking, and writing
- Ability and willingness to provide emotional support, encouragement and motivation to patients
- Ability to organize and present information in a group setting, both formal and informal
- Ability to work independently and as part of a group and be a self-starter
- Must have access to a car and valid driver’s license
- Willingness to travel around Salt Lake Valley to community based organizations and occasionally clients homes
- Flexible schedule (hours TBD)
Category: Responsible to: Salary Range:
Full-time; Hourly Special Programs Manager $14-$16/hour DOE
Benefits include medical and dental insurance, paid holidays, sick leave and vacation, life and disability insurance, flex spending plan, and retirement plan (Simplified Employee Pension or SEP).
Send resume and cover letter to Starr at firstname.lastname@example.org
March 9th, 2018