CRC Community Health Worker

November 04, 2021

Have you ever helped a family member or friend receive health care services? Do your neighbors or friends come to you for help? Are there things harming your community you feel passionate about changing? If the answer to any of these questions is "yes," this might be the job opportunity for you.

Position Location: Must reside in the state of Utah

Start Date: January 2022

End Date: This is a temporary position through August 31, 2022, with possibility for extension depending on project funding.

Organizational Background/MissionFor more than 30 years, AUCH has represented Utah's health centers and their patients. As Utah’s federally designated Primary Care Association and Health Center Controlled Network, we provide over 12,000 hours of training and technical assistance to Utah’s health centers and affiliate members each year. Our members provide comprehensive, high-quality primary and preventive health care services to all individuals, with or without insurance, regardless of ability to pay. Health centers are community-based, patient-directed organizations that eliminate geographical and financial barriers and serve populations with limited access to care. In support of our members and the people they serve, AUCH helps reduce barriers to health care through health promotion, community engagement, education, and policy analysis. AUCH receives federal, state, and private program support to improve the quality of and access to comprehensive health care services.

Position Description: AUCH is hiring Community Health Workers (CHWs) to work in collaboration with the University of Utah Huntsman Cancer Institute, Center for Health Outcomes and Population Equity (HOPE). CHWs will work primarily with individuals in underserved communities who received abnormal results after completing a Fecal Immunochemical Test (FIT test) and connect these individuals and families to resources to help them successfully complete a colonoscopy.  

CHW responsibilities include, but may not be limited to, the following:

  • Reaching out to a high volume of clients via phone on a regular basis
  • Establishing trusting relationships with clients and their families
  • Conducting intake interviews with clients utilizing motivational interviewing to identify barriers preventing patients from successfully completing a colonoscopy
  • Providing care coordination to address barriers preventing clients from completing a colonoscopy
  • Conducting follow up phone calls and possibly community/clinic visits with clients
  • Providing education about colorectal cancer, colonoscopies, and FIT tests
  • Screening patients for Social Determinant of Health (SDOH) needs and connecting clients to community resources to address these needs
  • Helping clients to establish a medical home, as needed
  • Documenting activities and outcomes in appropriate databases
  • Attending team meetings to discuss progress, successes, and challenges
  • Other duties as assigned

As part of AUCH’s continued efforts to reduce the impact of the COVID-19 pandemic, most of our staff are working remotely. Should you be required to work at any community sites, you will receive support, training and personal protective equipment to best protect yourself from COVID-19 to safely work with patients and their families.

Category: Full-Time, Non-Exempt

Responsible to: CHS Project Manager

Salary Range: $15-$17 per hour

Qualifications and Requirements: The following requirements must be met to be considered for the program:

  • Must reside in the state of Utah
  • High school diploma or GED
  • Written and oral fluency in English and Spanish required, other languages desired
  • Reliable transportation
  • Ability to work remotely and access to a reliable internet connection
  • Basic computer skills
  • Familiarity with documenting activities and entering data
  • Ability to develop and maintain positive relationships with patients and families
  • Understanding of, and sensitivity to, targeted communities
  • High level of comfort communicating via phone and moving through call queues in a timely manner
  • Good communication skills such as listening, speaking, and writing
  • Ability and willingness to provide emotional support, encouragement, and motivation to patients
  • Ability to work independently and as part of a group
  • Willingness to take initiative and be pro-active in daily work
  • Experience working within community partnerships preferred
  • Experience working in a similar capacity, for at least one year preferred

A background check will be conducted on all potential candidates. A drug test must be completed at hire.

How to Apply: Please submit a resume and cover letter to Sarai Dickerson-Hernandez at Sarai@auch.org.

Applications without a resume and cover letter will not be considered.