Clinical Case Manager - Salt Lake City, UT


JOB TITLE:           Clinical Case Manager

CLOSING DATE: Open until filled

PAY RANGE:       $54k to $60k plus benefits, depending on credentials and experience

APPOINTMENT: Permanent, Full-Time, Salaried (exempt)

WORK SCHEDULE: Primarily 8am-5pm with occasional weekends and evenings

PURPOSE: Under the direction of Red Mesa Clinical Supervisor, this position is responsible for the delivery of homelessness treatment and housing stabilization services to formerly homeless residents. The position calls for delivery of mental health services to residents, including, establishing relationships with community service providers; providing information and referral assistance to residents; intervening in resident crises; providing eviction prevention services; coordinating activities that develop community; and coordinating occupational opportunities for residents.

SUPERVISORY/MANAGERIAL DUTIES: Some supervisory duties possible depending on credentials

SCOPE OF WORK: Provide culturally and trauma-informed Mental Health, Domestic Violence, and Substance Abuse counseling services for Urban American Indians/Alaska Natives (AI/AN) of all ages, under the supervision of the Red Mesa Program Director and Clinical Director.  Services include individual, couple, family, group and culture-based interventions.


 Unrestricted Licensure in the State of Utah, i.e., Psychologist, LCSW, LMFT, or CMHC. A Certified/Associate license may qualify.
 Must be eligible for third party billing requirements under Medicaid
 Direct experience counseling chemically dependent individuals and their families
 Direct experience counseling individuals experiencing homelessness
 Experience working as a member of a multidisciplinary treatment team
 Possess a valid Utah driver’s license or ability to obtain upon hire
 Demonstrate a clean driving record and ability to be insured on UICSL auto policy
 Demonstrate a clean criminal background investigation report (via UDOH Office of Licensing).
 Possess a clean professional license or certification – no unresolved citations or restrictions


 Practice within scope of licensure, Utah professional code of conduct, and profession-specific code of conduct.
 Conduct assessment, formulate treatment plan, provide treatment, and discharge
 Present assessment and treatment plan reviews during clinical team staffing efficiently
 Establish and maintain positive working relationships with referring/collaborating agencies
 Provide case management services including timely correspondence and communications with referring agencies and court personnel
 Participates in, and supports, the planning, development, implementation, and evaluation of services in accordance with contractual and departmental requirements and guidelines. Specific assignments vary depending on program, grant, and patient demographics.
 Works in collaboration with community partners to coordinate on-site services for residents. Assists residents in navigating their way through the social services systems in order to get the services they are requesting and help them remove barriers in their way via advocating for them.
 Maintain resident files in accordance with agency, contract, state and federal requirements. Builds effective relationships with residents while assessing social services needs. Participates on a committee to identify, screen and determine eligibility for each potential resident. Develops a Service Plan which outlines goals including the identification of strengths, preferences, needs and prior obstacles to housing stability.
 Advocate for resident access to community resources and services; consult and collaborate with community providers to ensure continuity of care.
 Assist residents in arranging transportation to appointments. Accompany residents to appointments as appropriate. Assists residents in building peer support networks during and following transition from homelessness into permanent housing. In collaboration with residents, organize, promote and participate in activities within the housing complex that foster community, good resident relationships and overall stability.
 Participate actively in planning, organizing and coordinating seasonal events. Provides support, guidance and oversight to volunteers/interns involved in resident related projects or activities.
 Works collaboratively with co-workers to uphold the mission of agency and housing complex.
 Performs collaborative activities to attain team objectives. Participates in regular meetings between social service agencies and housing complex management staff to collaboratively increase stability and retention of residents.
 Provides backup to other social service staff as needed.

 Maintains a working knowledge of community organizations and social service agencies and resources ensuring that residents use community resources to the greatest extent possible.
 Completes all documentation in a timely manner. Ensures reports are submitted timely.


 Excellent interpersonal skills with the ability to respectfully interact with all people
 Excellent professional communication skills, verbal and written.
 Ability to work effectively as part of a multidisciplinary team


In order to apply download application at and email applications, cover letters, resumes and other materials electronically to:

Or, via postal mail to:
Urban Indian Center of Salt Lake
Attn: Executive Director
120 West 1300 South
Salt Lake City, Utah 84115

Under the Indian Hiring Preference Act, the Urban Indian Center gives preference to qualified applicants of American Indian or Alaskan Native descent

This job description has been designed to indicate the general nature and level of work performed by employees within this job title and classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. This job description is not a contract for employment, and is subject to change to meet with programmatic and funding situations.